Hello!

Instructions

Please complete this survey to the best of your ability.

Name (First, Last) *

House Address *

Telephone Number *

Email Address *

Best Method to Contact You *

Email Address

Phone Number

Both

1. Why did you choose to work with Coldwell Banker Neumann in your recent real estate transaction? *

2. If you could describe Coldwell Banker Neumann REB in one word, what would it be? *

3. Do you follow Coldwell Banker Neumann on any social media platforms? *

Ie: Facebook, Twitter, Instagram, LinkedIn

Yes

4. How satisfied were you with your interactions with a member of Coldwell Banker Neumann REB reception staff? *

Ie: Did we show you respect, make you feel comfortable, answer your questions appropriately...

5. How satisfied were you with the Coldwell Banker Neumann office environment and culture? *

6. Do you feel that Coldwell Banker Neumann had the adequate tools to aid in the process of the real estate transaction? *

Ie: Marketing, Technology, Service Experience, etc.

Suggestions? *

7. Is this your first time working with a Coldwell Banker Neumann Real Estate Agent? *

Yes

8. Are you a... *

Buyer

Seller

Both

9. How well did your sales representative research the market and show you available properties that matched your needs? *

10. Do you feel your sales representative adequately negotiated the price and terms of the property? *

Yes

11. How satisfied were you with the overall service provided with your sales representative? *

12. How satisfied were you with the overall service provided by Coldwell Banker Neumann REB? *

13. Would you employ a Coldwell Banker Neumann Sales Representative in the future? *

Yes

14. Would you recommend a Coldwell Banker Neumann Sales Representative to a friend, co-worker or family member? *

Yes

15. Are there areas of improvement that Coldwell Banker Neumann REB could work on ? *

Yes

15.a) Such as....

16. Additional Comments & Brokerage Testimonials *

Please feel free to leave some kind words or feedback for the Brokerage.

17. Please enter the name of the agent you worked with

Optional

Thank-you for completing the survey. We value your trust and confidence in choosing to work with Coldwell Banker Neumann REB. If you are chosen as the winner of the contest, you will be contacted by a member of our team.

Welcome to the Coldwell Banker Neumann Real Estate Brokerage Customer Experience Survey!

Thank-you for working with Coldwell Banker Neumann REB on your recent real estate transaction. We want you to know how much we value you and your business.

Our goal is to provide the best possible real estate service in Guelph. This survey will allow us to gain your thoughts and opinions in order to align our business practices to service you better.

The survey should only take 4-5 minutes to complete. Upon completion, you will be automatically entered into a draw to win DINNER FOR TWO* at a local Guelph restaurant. Winners will be chosen on the first of every month.