Tag Archive: life

August 13, 2018

Seize Them While You Can

____________ My parents met in Denmark, while spending a collective 8 years in a post World War 2 refugee camp. They entered at the ages of 10 and 13 after fleeing from their family homes, initially, and incorrectly, believing theyd return sooner than later. If our early childhood years are impressionable, the people they became were very much formed by their war and post war experiences. The degree to which we are formed in any part by our parents personalities,... View Article

June 4, 2018

A Better Donkey

________________________ While delving down the Wikipedia rabbit hole this weekend, I stumbled upon a Jose Mourinho (manager of Manchester United Football Club) quote about a rival manager: “This could be the story of a donkey who worked for 30 years but never became a horse.” The identity of the rival manager is irrelevant. For those who have followed Mourinho, you may well understand that he believes everyone but himself to be a donkey. The metaphor, though clearly enough understood, got... View Article

May 1, 2018

Get Out And Push Your Own Car

_______________________ Chris Rock, for those unfamiliar, is an acerbic comedian who may make you both laugh and cringe – especially if your kids (or parents) are in the room. Humour however, is the close relative of wisdom, so it should be no surprise when funny people say wise things. And so it was when Rock observed a phenomenon from his years as a starving artist when he could not afford a reliable car: “I’d always end up broken down on... View Article

January 4, 2018

Matt Made an Error

___________________________   Like many businesses, ours relies on the part-time labour from University students, mostly covering evening reception duties. It is a position that requires answering the telephone in a friendly manner, and efficiently relaying the messages to our salespeople. It can be mundane work at times, but vital as well. A missed call can be costly for both our salespeople, and more importantly – their clients. Matt is one such student, and Matt made an error. While paging out... View Article

October 3, 2017

Looking for a Life Companion?

___________________________________________ My wife and I saw both our kids off to University last month, our first taste of the ‘empty nest’. Naturally our thoughts turn to our children’s next stages of life. We hope that we have prepared them well, but as anyone who has either had or been a parent knows – parenting is never over. Rather we trade the worries we had when they were young for the worries of life’s next stage. During each stage we delude... View Article

August 1, 2017

When Is It OK To Lie?

  ______________ Salespeople, with virtually endless variations in between, come in three basic categories. Bad ones tell you what they think you want to hear. Good ones tell you the truth. Great ones tell you the truth – even when its bad – and leave you excited to have received the news. This generalization probably translates into the rest of our lives as well. Unfortunately, I have to admit my position on the scale falls well short of great. Years... View Article

June 6, 2017

Hockey Cards and House Prices

—————- With apologies to my grade school teachers, the most consequential lesson I retained from my days at Marden Public School came not in the classroom, but rather on the playground. My friends and I went through a period in which our greatest life goal was to collect a complete set of O-Pee-Chee NHL trading cards. Oh, the wonderful problems of a ten-year-old in 1977! The hot players of the day were Darryl Sittler and Guy Lafleur. I had them... View Article

May 2, 2017

Building a Brand

  In an age when so much is made of marketing, and speaking from personal experience, much pressure is placed upon companies to spend marketing dollars. Perhaps it would serve us and our businesses well to pause and consider exactly what we are hoping to achieve when we market ourselves or our company. Are we wanting to create an image for the consumer? Or would we be content to accurately reflect what we really are? All businesses have a brand.... View Article

April 4, 2017

Whose donut is it?

————- Tim Hortons Roll up the Rim promotion has firmly established itself as Canadas first sign of spring. Move over robin and Wiarton Willie, when I catch the first glimpse of Tims red and yellow emblazoned cup I know the end is near. Aside from being an enormously successful marketing campaign, it also serves as an interesting insight into our sense of character. Consider this: You buy a friend a coffee. He rolls up the rim and wins a donut.... View Article

March 1, 2017

Investing in a Motorhome?

——— My parents immigrant story is not an uncommon one. Arriving post war with nothing, they worked, saved, worked, and worked some more. Canada provided them with the opportunity to get ahead, which did not exist in Europe at the time. By the time their youngest of five came along – me – much of the heavy lifting had been done (according to my siblings) and my parents had begun to realize what was for them the ultimate accomplishment –... View Article